Customer Service
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Contact Information
MLP USA, Inc.
Customer Services
600 Barclay Boulevard
Lincolnshire, IL 60069

Contact: Michael Abbeduto, Service Director
E-Mail: mabbeduto@mlpusa.com
Phone: (847) 634-9100
Fax: (847) 634-8953

Customer Services
Timely, continuous attention to customers' needs is the number-one priority at MLP USA. We are committed to providing a level of service unparalleled in the graphic communications industry.

MLP Customer Services Group brings all of the service, parts and technical support functions under one umbrella, ensuring our customers the experience of "one-stop" shopping for service solutions. We supplement traditional customer service processes with multiple customer "touch points" to guarantee the highest degree of customer support and satisfaction.

Parts
MLP maintains an extensive inventory at our state-of-the-art parts facility in our centrally located corporate headquarters in Lincolnshire, Illinois. This fully equipped, professionally staffed operation can process most orders within 24 hours. Parts inventories also are maintained in our Ontario, California, facility. With our computerized inventory and access to parts via computer link to Mitsubishi's world parts center in Japan, we can respond quickly to any request.

Technical Support
Being available when needed is the key to customer service. Our highly trained and experienced field technicians are always on call, ready to serve you at a moment's notice, and all are equipped with laptop computers and BlackBerry devices. Mechanical, electrical and lithographic specialists are factory trained and kept up-to-date on the latest advances in Mitsubishi technology, so you’re assured expert resolution of even the most complex technical issues.